Baji222 Privacy Policy — Your data is our responsibility

1 Scope & Applicability

Welcome to baji222. Our Privacy Policy applies to all services on this platform — Sports Betting, Live Casino, the mobile app, and the website. This policy is built in accordance with international data protection laws, and its core purpose is to ensure your information remains secure.

Baji222 believes privacy is a fundamental right. That is why we are fully transparent about how your personal data is handled. Reading this page will help you understand what information we hold, why we hold it, and how it is kept secure.

By using baji222, you automatically agree to this Privacy Policy. If you have any concerns, please contact our support team before using the service — we are always ready to help.

2 What Information We Collect

Baji222 only collects the information needed to deliver services, ensure security, and meet legal obligations. We never collect unnecessary personal data.

We never store your password, full bank card number, or PIN. Payment details are transmitted directly to our payment gateway partner in encrypted form.

3 How We Collect Information

Baji222 collects information through several methods. Here is what you should know about each one:

• Direct registration: Information you provide when opening an account is stored and retained.
• KYC Verification: Documents uploaded for identity verification.
• Transaction data: Automatically logged during deposits and withdrawals.
• Cookies & Tracking: Cookies are used while browsing the website.
• App Permissions: Logging in via the mobile app will collect device-related information.
• Support contact: History of live chat or email communications.

4 How Your Information Is Used

Baji222 uses collected data only for legitimate, specific purposes. Every reason your information is used is clearly outlined below:

• Account registration, verification, and management.
• Processing deposits, withdrawals, and other financial transactions.
• Providing customer service and support.
• Prevention of betting irregularities, fraud, and money laundering.
• Fulfilling legal and regulatory obligations.
• Responsible gaming monitoring — to identify at-risk behavior.
• Improving platform performance and service quality.
• Sending you relevant promotional messages with your consent.

Baji222 never uses your information for profiling or automated decision-making that could negatively affect you. All significant decisions go through human review.

5 Data Sharing & Third Parties

Baji222 never sells, rents, or trades your personal information. However, limited data may be shared with trusted third parties in specific circumstances:

• Payment Processors: Approved payment gateways including bKash, Nagad, and Rocket — used solely to process transactions.
• KYC Partner: Licensed identity verification service providers for KYC purposes.
• Law Enforcement Agencies: Where required by a court order or legal obligation.
• Cybersecurity partner: To prevent fraud and cyberattacks.

Before sharing any data with third parties, we require them to sign strict data protection agreements. They are obligated to uphold the same privacy standards that we do.

6 Cookies & Tracking Technologies

Baji222 uses cookies to keep the website and app running smoothly. Cookies are small data files stored in your browser. They help keep your account session active and improve your overall experience.

Types of cookies we use:

• Essential Cookies: Essential for login sessions and security.
• Functional Cookies: To remember your preferences and language settings.
• Analytics Cookies: To understand which sections of the site are used most.
• Security Cookies: To detect fraud and bot activity.

You can disable non-essential cookies at any time through your browser settings. However, disabling essential cookies may cause some baji222 features to not function properly.

7 Data Retention Period

Baji222 does not retain any information longer than necessary. Retention periods vary depending on the type of data:

• Account Information: For as long as your account is active, and for 5 years after closure (for legal compliance).
• Transaction history: A minimum of 5 years (in accordance with financial regulations).
• KYC Documents: 5 years after account closure.
• Support conversations: 2 years.
• Cookie Data: Typically 30 days to 1 year.
• Security Logs: 90 days to 1 year.

Once the designated retention period expires, your data is automatically deleted or anonymized using secure methods. No data is kept beyond what is necessary.

8 Your Rights

Under baji222's Privacy Policy, you hold several important rights over your personal data. You may exercise these rights at any time.

9 Protection of Minors

Baji222 strictly does not serve anyone under the age of 18. Protecting the data of minors is one of our highest priorities.

• Age verification is mandatory during registration.
• In suspicious cases, age must be verified with KYC documentation.
• If it is confirmed that a minor has registered an account, that account will be closed immediately.
• We do not knowingly collect or store any information from minors.

10 Privacy Policy Updates

Baji222 may update this Privacy Policy from time to time. Changes may be prompted by new legal requirements, the launch of new services, or improvements to our security processes.

We will notify you by email or platform notification before any significant changes take effect. The effective date will always be listed at the top of this page under "Last Updated".

Continued use of baji222 after any changes take effect will be considered acceptance of the updated Privacy Policy. We recommend checking this page regularly.

11 Contact & Complaints

If you have any questions, concerns, or complaints regarding our Privacy Policy, our support team is always ready to help. We respond in Bengali and our live chat is available 24 hours a day.

• Email: [email protected]
• Live Chat: Chat with us directly on the website or app.
• Response time: Typically within 24–72 hours.

To send a complaint directly to our Data Protection Officer, use the email subject line: "Privacy Complaint — [Your Username]". We review every complaint with the utmost attention.